Contact
Choose the way you prefer to contact Silensia.
Request a private conversation
You may contact Silensia at any time. Every enquiry is handled with discretion, and we will respond as soon as possible.
Frequently asked questions
Your first conversation.
What happens when I first contact Silensia?
Your enquiry is received by Admissions, which acts as a consistent point of contact. The first conversation is used to understand the immediate circumstances, answer initial questions and explain the most appropriate next step. You do not need to have everything worked out before contacting Silensia.
How much information do I need to share initially?
You do not need to explain everything in the first message. You may begin with only the information you feel comfortable sharing. Admissions will ask only for what is needed to understand the enquiry and determine the most appropriate next step.
Can I choose how and when Silensia contacts me?
When submitting an enquiry, you can indicate whether you would prefer email, phone or WhatsApp, together with a suitable time to contact you. Silensia will use those preferences when responding wherever practicable.
When can I contact Silensia?
You may send an enquiry at any time. Someone is normally available, although responses can take longer during more difficult hours. Silensia will respond as soon as possible using the contact details and preferences provided.